Program Officer – Benefits Officer
31 Jan, 2024JOB PROFILE | |
JOB TITLE | Program Officer – Benefits Officer |
JOB CODE: | 20000134 |
INSTITUTION | ECOWAS Commission |
GRADE | P3/P4 |
AGENCY | N/A |
ANNUAL SALARY | UA49,106.81 / USD77,480.72
UA56,591.37 / USD 89,289.87 |
STATUS | Permanent |
DEPARTMENT | Internal Services |
DIRECTORATE | Human Resources |
DIVISION | Staff Welfare & Employee Services |
LINE SUPERVISOR | Principal Officer, Staff Welfare & Employee Services |
SUPERVISING |
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DUTY STATION |
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b44pobenefitcommission@ecowas.int | |
ROLE OVERVIEW Under the supervision of the Principal Officer, Staff Welfare & Employee Services, the incumbent is responsible for the administration of staff benefits in the organization and provides special guidance and assistance to staff members on various employee benefit plans. He/She shall also carry out benchmarking in similar industries and/or community to determine the Institution’s competitive position in employee benefits and develops, recommends, and implement approved new or modified plans and staff benefits policies.
ROLE AND RESPONSIBILITIES
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ACADEMIC QUALIFICATIONS AND EXPERIENCE · Bachelor’s degree or equivalent in Human Resources Management, Employee and Labour Relations, Business Administration, Social Sciences, or in a similar field from a recognized University. · Five (5) years of relevant experience in a private/public sector or international organizations. · Knowledge of HR Management best practices. · Knowledge of human resources management operations including compensation and benefits salary policy, pension administration, employee terms and conditions of employment, monitoring, analytics, and reporting. · Knowledge of Staff Regulations, directives, and policies of relevance to the execution of duties associated with the position. · Knowledge of database creation and management, and use of specialized computer systems and programs for operationalizing a variety of HR business processes and reports. · Practical Knowledge of ERPs such as SAP will be an added advantage.
AGE LIMIT Be below 50 years old. This provision does not apply to internal candidates.
ECOWAS KEY COMPETENCIES · Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices. · Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities. · Ability to respect the chain of command in an appropriate manner. · Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval. · Ability to utilize the Code of Ethics to manage self, others, information and resources. · Ability to mentor others and create feedback loops with supervisors, colleagues and subordinates to build strong working relationships and improve performance. · Contribute to maintaining organizational unit’s performance goals and standards. · Interpersonal skills with the ability to keep a client informed of progress or setbacks in projects of relevance to the timeline, quality, and quantity. · Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions. · Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their needs, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs. · Ability to counsel, advise, consult, and guide others on matters pertaining to assigned client service responsibilities and established client service standards. · Demonstrate respect for cultural differences, fairness, and ability to relate well with People from varied backgrounds, nationality, gender, ethnicity, race and religion. · understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy. · Ability to listen actively, consider people’s concerns and apply judgement, tact, and diplomacy. · Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths. · Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. · Ability to encourage, empower, and advocate for people in an unbiased and transparent manner. · Knowledge of ECOWAS institutions, sectors, programmes and policies. · Knowledge of ECOWAS internal operational requirements of programs, projects, services, and systems required to achieve work assignments and meet performance goals. · Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others. · Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities. · Knowledge of member states development trends, indicators, challenges, and opportunities as it relates to project/programme assigned to own position. · Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations. · Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance, and performance targets. · Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals. · Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees. · Demonstrate operational computer proficiency using appropriate tools. · Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc. · Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means, · Exhibit interpersonal skills, make presentations, express opinions, and debate ideas with others in a constructive manner. · Proficiency in information communication technologies (ICT). · Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage. · Ability to develop and implement an individual action plan for achieving specific work goals. · identify, organize, and monitor tasks throughout to facilitate execution. · Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines. · Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators, and risks. · Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.
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Assessment method: Assessment of qualified candidates may include a written exercise and a competency-based interview.