UA49,106.81 / USD77,480.72

Deadline For Application : 15th May 2024

ROLE OVERVIEW

Under the supervision of the Principal Officer, Administration, Logistics & Maintenance the incumbent shall be responsible for ensuring that a first-class cleaning service is delivered to all areas of the ECOWAS headquarters, annexes, the Liaison office In Lagos and the Residence of the President.

ROLE AND RESPONSIBILITIES

·       Ensure Excellent Cleanliness of all Interior and Exterior Parts of The Buildings and offices.

·       Maintain sanitary wares by washing, and placing air fresheners and deodorants, tissue papers, and liquid soap, in the toilets.

·       Maintaining a High Level of Hygiene in the Washrooms.

·       Ensures standards of cleanliness and behavior whilst on duty.

·       Reviewing work schedules.

·       Ordering of cleaning materials.

·       Monitoring of all cleaning activities.

·       Ensuring all staff are aware of the Health and Safety policies and procedures.

·       Perform any other task assigned by the supervisor.

ACADEMIC QUALIFICATIONS AND EXPERIENCE

·       Bachelor’s degree or its equivalent in Management, Business Administration or a related field from a recognized University.

·       3 years of progressively responsible experience in office cleaning, monitoring Safety policies and procedures.

·       knowledge of cleaning regulations on health and safety and ability to maintain contacts with local companies and contractors.

·       Knowledge of technical standards related to the cleaning and janitorial services, electricity and the technical systems installed.

·       Familiarity with administrative policies and procedures related to cleaning services and procedures.

AGE LIMIT

Be below 50 years old. This provision does not apply to internal candidates.

ECOWAS KEY COMPETENCIES

·       Ability to lead in the execution of tasks, contacting colleagues and contributors as needed making decisions to ensure tasks are completed as expected.

·       Ability to guide own work by setting and monitoring goals with strong personal initiative and commitment to ECOWAS.

·       Ability to model and advocate for compliance, good work ethics, flexibility, and persistence to get job done coupled with an ability to influence positive teamwork and cooperation.

·       Ability to lead small teams to carry out semi-routine work including assigning work, training, and checking work.

·       Excellent interpersonal skills to engage with clients in positive exchanges that establishes mutual expectations and understandings and reduces uncertainties and conflicts.

·       Ability to keep a client informed on matters of relevance to expectations, establishing “bring forward” systems and introducing other procedures/techniques to ensure that service standards are maintained.

·       Ability to make decisions based on guidelines, procedures and precedents and maintain confidentiality and discretion with clients/stakeholders.

·       Good judgement and demonstrated ability to be assertive – rather than passive or aggressive when interacting with clients.

·       Well-developed problem-solving, critical thinking and conflict resolution skills.

·       Ability to perceive the moods and feelings of others, and to understand the attitude, interests, needs, and perspectives of others.

·       Well-developed ability to relate well with people from varied backgrounds, open to understanding diverse cultural differences especially within west Africa.

·       Ability to listen attentively to people’s ideas, requests, and concerns and to explain to others the need for diversity management in everyday workplace practices.

·       Ability to factor in diversity when providing services, responding to requests, recognizing and releasing preconceived notions and stereotypical views of certain groups and individuals.

·       Basic understanding of the ECOWAS organization mandate and its functions.

·       Ability to explain the functional area assigned to and the contributions it makes to the organization and its mandate.

·       Knowledge of ECOWAS semi-routine procedures, processes, and practices as it relates to assigned responsibilities and information systems.

·       Ability to apply ECOWAS standards in emailing, reporting, correspondence, etc. and to contribute to implementing associated changes as directed.

·       Ability to carefully review and check the accuracy of information in work reports provided by management, management information systems or other individuals.

·       Good knowledge of office monitoring indicators of relevance to own work (e.g. travels, purchases, accounts, meetings, etc.) and ability to provide brief reports or updates.

·       Ability to edit, check, track and review documents prepared by others and reorganize data or information according to instructions using latest technology.

·       Efficiently retrieves, inputs, edits, formats, transmits, and links electronic file data used for analysis and understands basic data management operations.

·       Ability to condense information and/or produce concise summary notes to help others with decision-making, problem solving and/or assessment work.

·       Proficiency communicating orally and in writing in English and French or Portuguese languages.

·       Demonstrated computer skills to communicate using tools such as email, Skype, word processing, excel, social media, etc. and to write and format documents appropriately for presentation, the web, proposals, reports, and other documents.

·       Ability to proofread, edit and revise document to ensure documents are grammatically correct, follow standard conventions for punctuation and mechanics and formatted in accordance with ECOWAS communication standards.

·       Ability to relay/redirect complete and accurate messages to appropriate persons/departments.

·       Fluency in one of the three ECOWAS official languages (English, French & Portuguese)

·       Ability to organize information or materials for others, solving minor problems and checking for completeness and compliance to standards or instructions.

·       Knowledge of techniques to prioritize tasks in fast paced workplace with frequent interruptions and moving deadlines and adaptability/ flexibility to meet work expectations.

·       Understanding and adherence to the policies, procedures and guidelines required to support the ECOWAS planning cycle at the individual and organizational level.

·       Good initiative with an ability to identify what needs to be done and act before being asked or required to.